Operations · Research · Data · Intellectual Property

Ivan Ballente

Operations and research professional with experience spanning intellectual property research, DMCA enforcement, data operations, and business support.

Ivan Ballente portrait

About

Turning research, data, and operations into organized action.

My career began in operations — processing loan documentation, verifying records, and generating reports for client decision-making. That grounding in detail and process carried directly into intellectual property research, where the work shifted toward identifying infringement across online platforms and maintaining accurate, defensible records for clients around the world.

From there, the focus sharpened further into advanced investigation and enforcement: locating high-value infringement targets, drafting DMCA takedown notices, and coordinating with platforms and internal stakeholders to track brand-enforcement outcomes. Today, that same research and process discipline supports data operations and sales — keeping information accurate, organized, and useful for the people who depend on it.

  1. 2017 Operations / Program Officer
  2. 2022 Intellectual Property Research
  3. 2023 Advanced IP Research & Investigation
  4. 2024 DMCA & Brand Enforcement
  5. 2024–Present Data Operations & Sales Support

Expertise

Where research meets operations.

01

Intellectual Property Research

Researching online listings, websites, and platforms to identify potential intellectual property infringement.

02

DMCA Enforcement

Handling copyright and trademark takedown processes, preparing notices, and working with platform complaint systems.

03

Data Operations

Maintaining accurate records, processing information, tracking data, and supporting operational workflows.

04

Research & Investigation

Conducting online research and investigations using various digital tools and platforms.

05

Operations

Experience in documentation, financial records, reporting, coordination, planning, and process improvement.

06

Business Support

Experience supporting sales, communication, reporting, and day-to-day operational requirements.

Experience

Career timeline.

    • Managed data operations for roof inspection workflows.
    • Verified inspection details, property information, and roof conditions.
    • Reviewed field reports and documentation for completeness and consistency.
    • Organized large volumes of inspection and project information.
    • Updated CRM and reporting tools with customer, and inspection.
    • Generated status summaries and operational reports..
    • Worked closely with inspection and operations staff.
    • Supported process improvement initiatives.
    • Supported sales operations serving the South Florida market.
    • Responded to customer inquiries, and collected project details.
    • Coordinated appointment scheduling, and inspection requests.
    • Maintained accurate customer records, and sales notes.
    • Prepared and organized sales-related documentation, and estimates.
    • Tracked lead status, quote progress, and pending jobs.
    • Collaborated with field teams and management.
    • Improved communication flow between clients and the business.
    • Identify high-value targets and online trends.
    • Handle trademark and DMCA copyright takedowns.
    • Use third-party monitoring tools and platform complaint programs.
    • Authenticate products.
    • Coordinate with internal stakeholders.
    • Develop relationships with platforms and third parties.
    • Track and report brand-enforcement data.
    • Investigate websites and listings for potential IP infringement.
    • Use online tools and platforms to locate infringing content.
    • Prepare reports documenting findings and removals.
    • Draft and send DMCA takedown notices.
    • Ensure notices comply with DMCA requirements.
    • Communicate with internal colleagues and global/local clients.
    • Maintain accurate global records.
    • Process correspondence related to IP matters.
    • Analyze operational processes.
    • Recommend process improvements.
    • Conduct client research and profiling.
    • Process loan documents and review financial statements.
    • Verify documentation and conduct credit checks.
    • Analyze repayment capacity.
    • Generate Excel and PowerPoint reports.
    • Analyze problems and resolve them.

Skills

Capabilities, not claims.

Research

  • Online Research
  • Intellectual Property Research
  • Investigation
  • Data Verification

Operations

  • Data Operations
  • Process Improvement
  • Planning
  • Organization

Communication

  • Written Communication
  • Verbal Communication
  • Client Communication
  • Interpersonal Skills

Tools

  • Google Sheets
  • Google Docs
  • Microsoft Excel
  • Microsoft PowerPoint

Education

Bachelor of Science in Business Administration

Major in Operations Management

Kolehiyo ng Subic · Subic, Zambales

June 2013 – April 2017

Research. Organize. Analyze. Improve.

Each role has built on the last — starting with structured operational work, moving into research and investigation, and now applying that same discipline to enforcement and data accuracy. The throughline is consistent: understand the details, keep the records straight, and improve the process along the way.

Let's connect.

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Name
Ivan Ballente
Location
Zambales, Philippines